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Privacy Policy

Hong Kong Orthopaedic & Chiropratic Specialist Chinese Medical Clinic (hereafter referred to as “we”) is committed to complying with the Personal Data (Privacy) Ordinance to protect the privacy of personal data. We will take all practicable steps to ensure the security and prevent misuse of your personal data.
By using our services, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy regarding our methods of collecting, using, and disclosing personal data. This policy may be revised from time to time.

Purpose of Collecting Personal Data

You agree that we may use and retain the personal data you provide to us and data generated from your use of our website and/or our applications for the following purposes:

  • Delivering our services to you.
  • Handling transactions for goods or other services and related charges, including verifying your payment details/status.
  • Conducting data sorting and analysis to understand your characteristics and purchasing behavior, thereby providing you with more tailored services and promotional offers.
  • Exercising any legal or other rights you may have, including conducting credit checks.
  • Investigating complaints, suspicious transactions, and studying service improvement measures.
  • Recruitment and human resource management purposes, among other uses.

Confidentiality

  • Personal data that we hold about our online customers or visitors to this website is treated as confidential. However, in circumstances deemed necessary, we may provide such data to third parties, including but not limited to our affiliated companies or contractors/agents engaged by us to handle matters related to the services provided to our online customers and visitors to this website, or other network operators.
  • In accordance with any regulations and subsidiary legislation enacted and in effect in Hong Kong, personal data provided by customers may be disclosed to government institutions and other regulatory authorities, individuals, or third-party organizations that are entitled to access such data according to applicable laws.

Accuracy and Retention of Personal Data

  • We will take appropriate measures to maintain the accuracy, completeness, and relevance of the personal data we hold at a reasonable level, in line with the purpose for which the data was collected. We strive to keep your information accurate and up-to-date, but it relies on you to disclose all relevant information and notify us of any errors or changes. We will retain your personal data for the period necessary to fulfill the purpose for which the data was collected (or any directly related purposes) or any other purposes for which you have given consent.

Other

  • This statement does not limit your rights as protected by the Privacy Ordinance.
  • This statement is governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.
  • In the event of restructuring our retail business and/or merging, selling, or transferring (including part or all of assets or equity) with third parties, we may disclose or transfer your personal data to the relevant actual or potential transferees, who may use, hold, process, or retain your personal data for the purposes described in this statement, whether in Hong Kong or overseas.
  • We may periodically update this statement. The latest version will be available on our website and our applications.
  • In the event of any discrepancy between the Chinese and English versions of this statement, the Chinese version shall prevail.
  • We reserve the right to make the final decision in case of any disputes.